CANCELLATION POLICY
We understand that sometimes schedule adjustments are necessary and we respect that. However, we kindly request that you provide us with at least 48 hours notice for cancellations. This is because we reserve your appointments especially for you and last-minute cancellations can result in lost business opportunities. We appreciate your understanding and cooperation in this matter. Facial fee $85 Dr Irene Cergnul MD.
$150 fee. Thank you for your continued support of our business.
Grace & Exceptions
We understand that accidents happen, people get sick and/or emergencies occur. We will do our best to accommodate these rare occasions with grace. Unfortunately we do record these occurrences so as to prevent abuse of the policy. We understand this may come across as shrewd and our goal is to be preventative in order to protect and accommodate our professional time and guests.
Children Policy:
To maintain a calm and soothing atmosphere, for people to recharge and spend some “me time” to relax. Children under the age of 12 are NOT permitted in the spa without an appointment.
It is not relaxing if you are worried about how your child is behaving or about meeting your child’s needs. Your child’s safety and well-being are important to me. If you bring a child into an esthetics room, for instance, there are many machines that are potentially dangerous such as scissors, hot boxes, expensive equipment, chemicals,etc, and is a liability. Of course, we would never want any harm to come to your child. Similarly, if you leave your child in the waiting area, there is no front-desk supervision or attention they need. I have other clients who have come to the spa for the same reason you do. to relax. Even though you would try very hard to keep your child’s behavior in check, you can’t absolutely control it. It is my job to take care of my clients. And that is what this policy is really about. Thank you for understanding.
Payment is expected at time of service.
Coupons and gift certificates MUST be present at time of service.
Gift card holder must use gift certificate ONLY.
Gratuities
Gratuities are not included in pricing.
We are sorry for the inconvenience, gratuity may not be added on charge cards
Financial Policy
All Sales Are Final
Discounts, promotions and offers may not be combined
We accept American Express, Visa, Master Card, Cash, PayPal, Discover
Click Below to Download/Print Forms:
![]()
|
![]()
|
![]()
|
![]()
|